Roba Group of Companies is a conglomerate focusing on manufacturing a wide range of domestic and industrial products –Premium cooking oil, Laundry Soap, Plastics, Hygiene Products, Logistic and Supply Chain Management, and Real Estate Development with Network Across Sub-Saharan Africa.
JOB DESCRIPTION
Position Title: Sales Officer
Reporting Line: Regional Sales Manager (RSM)
Position Overview
Sales officers are executives who work with companies' sales teams to determine the best strategies to increase customer purchases. They assist higher management in developing reasonable sales goals, oversee the activities of sales employees, and collaborate with marketing teams to expand brand presence.
Sales Officers can identify and react accurately to the behavior and emotions of customers. Sales officers might travel to potential clients or meet at their, schools, or businesses. Ability to establish rapport easily and put people “at ease” in their presence.
Main Duties and Responsibilities:
1. Design, create, and implement sales and marketing strategies.
2. Develop marketing strategies to grow the customer base and increase revenue.
3. Establish and maintain good customer relationships.
4. Meet daily and monthly sales revenue targets.
5. Implement and maintain sales tracking and monitoring systems.
6. Oversee the processes involved in closing business transactions with customers.
7. Conduct presentations and attend trade shows and events to promote products.
8. Manage and maintain sales inventory.
9. Analyze and report on sales performance and sales trends.
10. Developing and sustaining long-lasting relationships with customers.
11. Calling potential customers to explain company products and encourage purchases.
12. Answering customers' questions and escalating complex issues to the relevant departments as needed
13. Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
14. Collaborating with the marketing department to ensure that the company is reaching its target audience.
15. Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
Requirements
❖ Bachelor's degree in business administration, business management, marketing, or related field is preferred.
❖ Proven sales experience.
❖ Sound knowledge of sales strategies and industry regulations.
❖ Proven track record of achieving sales targets.
❖ Strong analytical and problem-solving skills.
❖ Excellent negotiation and consultative sales skills.
❖ Effective communication skills.
❖ Exceptional customer service skills.
Skills
❖ Persuasive and knowledgeable of industry regulations.
❖ Ultimately, an outstanding sales officer should have a strong work ethic and demonstrate exceptional communication, negotiation, and customer service skills at all times.
❖ Good listening skills
Note: Email your CV, Cover letter, and academic documents as a single document to ril_recruitment@robageneral.rw The email subject should include the position being applied for.
